EFFECTIVE DATE: APRIL 01, 2013
Digital signature orders are processed soon after payment is received. They are one-time and irrevocable. We are unable to provide a refund. However, DSC orders can be upgraded to a higher class or downgraded to a lower class. The user must write this in the email, and extra payment, if any, must be submitted by the user for this purpose.
The digital signature application process is not transferable. If DSC is applied in the name of applicant ‘A’, it can not be used for applicant ‘B’. If the user violates this and uses our application link for another applicant, it will be considered a fraudulent practice. We hold the right to cancel those applications, and no refunds will be allowed in those cases.
Cancellation of any order is not allowed. In case of a special case, the customer can write us at support@epass2003.com, and we will decide it at our discretion.
If any dispute arises over a refund-related issue not exclusively mentioned in our Refund Policy, we have the right to resolve it at our discretion.
All approved refunds are subject to a 3% standard deduction of payment gateway charges.